Q:    What do you accept for payment?
A: We accept Bank Transfer , L/C

International customer- We recommend international customer to pay by TT / Bank Transfer or L/C

All the order amount is calculated by US dollars.  If the order is canceled , we only refund the amount which is listed on our invoice ,  you may gain or loss small amount of money due to the fluctuation of currency exchange rate.

Q :Payment for international orders -- important !
A :Due to lots of fraud credit card purchase recently, please send us the photo of the front and back of credit card, together with ID to sales@arengkaagung.com . This will help us to verify the ownership of the credit card. Your order will be processed as soon as we verified your credit card.

Q.How to make transaction easier and faster without giving my copy of ID and credit card.

A: We suggest the use of TT/Bank Transfer or L/C, this will speed up our process

Q: It is annoying to send my credit card copy and ID every time.

A: If you have send the copy before and plan to use the same credit card for the new order, please indicate that you already have ID photo on file with your previous order# and you don't have to send it again.


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